Here at ePatioUmbrellas.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed
When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Warehouse Fulfillment
Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Shipping Time
Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments
If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at customerservice@epatioumbrellas.com or by phone 1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery
If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
Liftgate Delivery
For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
White Glove Inside Delivery
When you choose to add the White Glove Service option to your purchase our delivery center will schedule an appointment with you for delivery. The trained and uniformed delivery team will then deliver your purchase directly to your door and will take care of unpacking your purchase, placing it in your pre-determined location, and the removal of packaging materials. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
White Glove Delivery with Light Assembly
When you choose to add the White Glove Service option to your purchase our delivery center will schedule an appointment with you for delivery. The trained and uniformed delivery team will then deliver your purchase directly to your door and will take care of unpacking your purchase, placing it in your pre-determined location, removal of packaging materials, and a maximum of 1 hour of light assembly of your product by the delivery team. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
IMPORTANT NOTE: Regardless of chosen delivery option, or the condition of any shipping carton(s), the customer is responsible to thoroughly inspect the condition of all items delivered upon receipt. Any damages must be noted on the delivery receipt and ePatioUmbrellas.com must be notified immediately to allow for claim filing with the shipping carrier. If this procedure is not followed the customer will be responsible for filing any claims for damage with the freight company.
*White Glove service not available for Canadian residents.
Product Details (Click on a tab below for more information)
1 Year Commercial Mechanical Warranty and 3 Year Fabric Warranty
Product Description:
Fiberbuilt is committed to manufacturing state of the art Wind Resistant Fiberglass Ribbed Umbrellas for use in a wide variety of commercial applications as well as residential locations. Made with flexibility, you can rest easy knowing you have an outdoor umbrella that will last season after season.
This outdoor patio umbrella is wind resistant, and can also resist salt air, intense sunlight, and driving rain without decaying or losing its form. The flexible fiberglass ribs absorb wind without breaking and last four to five times longer than conventional steel or wood ribbed umbrellas. The distinctive fiberglass support rib construction provides strength, flexibility and durability.
NEW Available Extended Warranty - Covers Wind Damage!
Invest in the ePatioumbrellas.com extended warranty for your new purchase!
ePatioUmbrellas' exciting new optional Extended Warranty extends the manufacturer frame and fabric warranty for one additional year and adds wind damage coverage for the first year! Umbrellas must be properly grounded in the appropriately weighted base and closed during inclement weather. Wind damage warranty coverage is one year from delivery and includes parts or replacement up to 1 full replacement frame and fabric equivalent during the warranty coverage period. Your warranty is attached to your emailed receipt and attached to your order number. No papers to hold on to, just call if you need it!
ADD to Order Above
General Product Order Information - Click on a link name below for details
An umbrella with a 9 foot shade diameter will cover up to 48-inch round or square dining tables with 4 -6 chairs
Lift System:
Available with Crank or Manual Pulley & Pin
Tilt System:
Umbrella does not tilt
Wind Vent:
Single Wind Vent
Pole Information:
Anodized and Powder Coated Heavy Duty Aluminum
Overall Frame Height:
96"
Pole Diameter:
1 ½"
Pole Pieces:
Two piece pole with push button coupling
Ribs:
8 Ribs feature molded Nylon tips
Base Information:
Bases sold separately
Shipping Weight:
22 lbs.
Shipping Details:
70"L x 6"W x 6"H
Manufacturer Warranty:
1 Year Commercial Mechanical Warranty and 3 Year Marine Grade Fabric Warranty
Replacement Parts:
Some Replacement Parts available
Logo Printing:
Yes. No minimum impressions. For further details and pricing please call 1.800.940.6123
FiberBuilt Warranty
FiberBuilt Umbrellas & Cushions warranties our two piece fiberglass ribbed Garden, Patio, Terrace, Market and Beach Umbrellas, and all wood umbrellas, as well as all bases, cabanas and upholstery work for a period of one year from the date of purchase, to the original purchaser, against defects in materials and workmanship. Additionally, fiberglass support ribs on our Market and Beach Umbrellas are warranted for five (5) years from the date of purchase.
Prestige Collection Umbrellas (Augusta, Bambusa, Bridgewater, Contempo, Lucaya, Nitro, Palm and Riva) are warranted for a period of five (5) years from the date of purchase, to the original purchaser, against defects in materials and workmanship. Fiberglass support ribs on all Prestige Collection Umbrellas are also warranted for five (5) years.
For the warranty to apply, all umbrellas must be secured in a properly weighted base. Though our umbrellas have successfully passed wind tests over 50 miles per hour, FiberBuilt Umbrellas & Cushions does not recommend allowing umbrellas to remain open during storms or strong winds. Customer is responsible for taking the umbrella down when winds reach unsafe conditions. Normal care and maintenance of products is required to insure years of problem free use.
Damaged umbrellas should be immediately taken out of service. This warranty does not cover the umbrella pole, crank or tilt, glass tops, glides, normal fading of fabrics and finishes and chemical stains.
This warranty does not cover any damage due to acts of God, abuse, misuse or vandalism incurred to the umbrella after purchase, nor does it cover customer's own material. For warranty to apply products must be properly cared for and maintained. Modifications made to the product after production may void warranty.
This warranty does not provide coverage or reimbursement for loss of use, time, inconvenience or other damages resulting from any defect in the product. To find out more about our warranty or to file a claim, please contact our customer service department at: 866-667-8668. No returns will be accepted without prior approval.
Cancellation Policy: Cancellation charges on umbrellas and cabanas are determined on a per order basis. Restocking of bases is only permitted if products are unused. Standard restocking charge for bases is 20% of base's net price. Customer is responsible for freight when shipping items to factory.
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