Here at ePatioUmbrellas.com we strive to get your order to you as quickly as possible. The chart above shows an estimated delivery time and typical delivery process. Actual arrival date can be effected by the time and day of the week that the order is generated, destination of items being shipped, and various challenges such as seasonal shopping patterns, inclement weather, etc.
How Shipping is Calculated
Order Placed & Processed
When you place an order via the internet or our customer service line, we process the order the same day, 7 days a week.
Calculated from when the warehouse recieves your order, packages it, and processes it for shipping.
Calculated from when your order leaves the warehouse to when it arrives at your home or office.
Multiple Item Shipments
If you are ordering multiple items with different product identification numbers, please refer to the individual shipping information on the specific product page. Items with different product identification numbers may be shipped via a different delivery schedule.
Please contact us by email at firstname.lastname@example.org or by phone 1-800-940-6123 if you have any questions or concerns and one of our friendly associates will be happy to assist you.
Standard Truck Delivery
If the product(s) ordered arrives via freight carrier they will arrange to deliver the item(s) when you are present. With Standard Freight Delivery you will be required to move the package off of the truck yourself. You may need to arrange to have someone there to assist you. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
For an additional $65.00 the freight carrier can be contracted to perform "Liftgate Services". With liftgate service the carrier will bring the item(s) off the truck to curbside. You may need to arrange to have someone there to assist you in moving the package from the curb your location of choice on your property. As with any product delivery it is important to examine your products immediately for any shipping damage and note that it is what was ordered. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
White Glove Inside Delivery
When you choose to add the White Glove Service option to your purchase our delivery center will schedule an appointment with you for delivery. The trained and uniformed delivery team will then deliver your purchase directly to your door and will take care of unpacking your purchase, placing it in your pre-determined location, and the removal of packaging materials. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
White Glove Delivery with Light Assembly
When you choose to add the White Glove Service option to your purchase our delivery center will schedule an appointment with you for delivery. The trained and uniformed delivery team will then deliver your purchase directly to your door and will take care of unpacking your purchase, placing it in your pre-determined location, removal of packaging materials, and a maximum of 1 hour of light assembly of your product by the delivery team. If an item arrives damaged or in error, the original packaging will need to be retained in order to resolve the challenge.
IMPORTANT NOTE: Regardless of chosen delivery option, or the condition of any shipping carton(s), the customer is responsible to thoroughly inspect the condition of all items delivered upon receipt. Any damages must be noted on the delivery receipt and ePatioUmbrellas.com must be notified immediately to allow for claim filing with the shipping carrier. If this procedure is not followed the customer will be responsible for filing any claims for damage with the freight company.
*White Glove service not available for Canadian residents.
Product Details (Click on a tab below for more information)
These umbrella lights are the perfect lighting to set the mood. The delightful aesthetically appealing subtle glow of soft light from this enhanced IN-LINE light design offers an inexpensive and decorative way to extend your outdoor entertaining long after the sun goes down. And, when the sun goes down, that’s when we really shine.
With the convenience of light and the “Power Pod” receptacle at tabletop you can read, watch TV, listen to music, work on your laptop, blend a smoothie, cook dinners at the table on an electric Wok or just relax and enjoy late night gatherings and conversation on your patio with family and friends.
Storage is even easier, these lights are designed to stay on the umbrella when it is closed, opened, or stored. Specifically made and U.L. Listed for attachment to a patio umbrella and outdoor use, it is designed so if one bulb burns out the rest of the lights remain lit. While these umbrella lights may draw everybody’s attention at your next party, its diffused lighting ambiance will not attract most flying insects.
Convenient multi-outlet receptacle for Radio, TV, Laptop, Etc.
Dayva International warrants its market umbrellas, heaters and furniture covers to be free from manufacturing and workmanship defects for a period of 1 year. Furniture covers are warranted against cracking or disintegrating. Dayva’s warranty on the umbrella fabric is dependent on the type of fabric purchased. 1 year for OLEFIN fabrics and 3 years for SUNBRELLA fabrics. Replacement parts are available on all of Dayva umbrellas. Heaters are warranted against defects in material and workmanship for a period of one year.
Dayva’s market umbrella warranty does not cover damage to the umbrella frame created by abuse, misuse, wind, accident or modifications.
Our warranty specifically excludes liability for indirect, incidental or consequential damage to property. Ripped, broken or damaged parts must be reported within 72 hours if original shipment date. Dayva International, subject to inspection, reserves the right to repair or replace the product. .
After determining the defective part or product with customer service, a RA# (return authorization number) will be issued. When returning defective merchandise, the proof of purchase or retail sales slip must be accompany the product as proof of sale date. All return freight charges are the responsibility of customer/consumer. The RA# must be written on the outside of the return packaging. All items returned without an RA# will be refused. Dayva International, subject to verification of the defects, reserves the right to either repair or replace the product.
Dayva assumes no responsibility for damages occurred during shipment.